Information on how to deal with complaints

It is our aim that you are always satisfied with the services we provide. For this purpose, we set high standards for our employees and our processes.

If we should not meet these standards and you are dissatisfied with our performance, we ask you to inform us. The function of complaint management of AIF Kapitalverwaltungs-AG is performed for our closed-end mutual funds (Anspar FLEX Fonds 2, Anspar FLEX Fonds 3 and FLEX Fonds Select 1) by GF Treuhand GmbH. In order to process your request quickly and comprehensively, we kindly ask you to contact GF Treuhand GmbH directly, preferably by  E-Mail. Further information can be found on the website of Internetseite der GF Treuhand GmbH.

For further questions about the complaint management of AIF Kapitalverwaltungs-AG, your contact person is always at your disposal.

Your AIF Kapitalverwaltungs-AG